Intake Coordinator
Description:
POSITION SUMMARY:
The Intake Coordinator is responsible for determination decisions on all Behavioral Health Recovery Program-Basic Recovery Supports (BHRP-B) applications, while providing and coordinating services related to administering the BHRP-B. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work.
DUTIES AND RESPONSIBILITIES:
- Review client service applications and all material prepared by the requesting provider;
- Make final disposition to authorize and/or deny requests for BHRP-B supports;
- Enter determination information into system for tracking and reporting purposes, and release electronic outcomes to providers;
- Verify and assign inventory items;
- Verify housing with local tax assessors;
- Staff provider training sessions;
- Comply and work towards goals established by DMHAS and ABH®;
- Maintain internal communications by notifying supervisors with all relevant client- or program-based information;
- Attend all required staff, supervision and training meetings;
- Function as a team member of a regional and statewide team, including providing as-needed coverage for other members of the team;
- Maintain confidentiality of all client protected health information and adheres to all HIPAA related to policies and procedures;
- Demonstrate ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
- Perform other tasks/responsibilities as required to support the business operations.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Associate’s Degree in Human Services or related field preferred;
- One – three years of demonstrated work experience in the behavioral health field;
- Attends annual Conflict of Interest training.
KNOWLEDGE/SKILLS/ABILITIES:
- Must have valid driver’s license and reliable transportation;
- Knowledge of substance abuse and mental health services;
- Knowledge of community resources in the local region;
- Knowledge of DSS benefits, including medical coverage and cash assistance;
- Ability to adapt to changing task volume while maintaining constant standards of high quality;
- Strong attention to detail; ability to work on multiple tasks and meet deadlines;
- Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook, Teams) and Internet;
- Strong written and verbal communication skills required.
We are an Equal Opportunity Employer.
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