Vice President of Program Development
Description:
Essential Functions
- Business Development
Identifies business/growth opportunities across all service lines of the organization. Conducts ongoing market research to identify unmet needs. Works collaboratively with the COO, and other members of the senior executive team as directed, to prepare market, competitive, and financial analyses for the purpose of a “go/no go” decision. Business opportunities will meet both the company’s mission of community impact and FY budget targets for contribution margin.
- Solutions EAP Program Development and Management
Develops, implements, and measures efficacy of this essential service, including performance metrics, contract compliance, forecasts, structure, policies, practices, staffing, and credentialing to meet the goals outlined in the company strategic plan and FY budget. Provides operational oversight, accelerates sales and reports on actual vs target results to meet forecasts. Collaborates with COO and department managers to identify program and/or staffing issues. Meets with clients and other stakeholders to communicate program issues, decisions on services, and program issues.
- External Collaboration
Prepares and delivers effective communications; builds collaborative relationships with clients, state and provider agencies; effectively develops and manages relationships with State agencies, behavioral health providers, policy leaders, and business leaders; seeks out and gains relevant programmatic insights about market needs; represents the enterprise at relevant community activities.
- Other duties as assigned by Supervisor
KSA
Knowledge:
- Knowledge of HIPAA requirements and related policies and procedures.
- Project management including planning, scheduling, monitoring, problem solving, and communicating.
- Expertise in program needs assessment, design, development, monitoring and management, operations, and implementation skills.
- Forecasting, financial reporting, budgeting, and budget management.
- Best practices in management of staff.
Skills:
- Senior strategic leadership and operational management within a behavioral health environment.
- Highly-developed interpersonal, management, interviewing, selection, onboarding, employee coaching and development, performance evaluation and critical conversations, teambuilding and collaboration development skills.
- Adept facilitation, verbal & written communication, and presentation skills, including public speaking.
- Strong attention to detail and prioritization skills in a multi-tasking environment.
- Adept data analysis skill to effectively develop and report findings and recommendations.
- Decisiveness, possessing a “big picture” perspective.
- Design and development of effective programs’ management and reporting systems.
- Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook) and internet.
- Protection of all clients’ protected health information, adhering to all HIPPA-related and best practices in policies and procedures.
- Maintains confidentiality of all enterprise trade secrets and other non-public information.
Abilities:
- Consistently demonstrates ethical, diplomatic, professional, and relatable behavior and cultural sensitivity at all levels of an organization and in all activities involving individuals of diverse backgrounds, needs, and personalities.
- Adept functional leader with proven acumen in interviewing, selecting, hiring, onboarding, assigning and providing feedback on tasks, coaching and developing staff, developing teamwork, effectively documenting and conducting performance evaluations, and handling employee concerns and facilitating critical conversations.
- Participative management leader; advocates for team developed concepts, innovation, and collaboration.
- Balances staffing structure and strength/competence with profitability and growth.
- Anticipates current and future needs of both payers and providers.
- Establishes credibility and is decisive, recognizing and supporting the enterprise’s preferences and priorities.
- Results-oriented while balancing other business considerations.
- Strategic, forward-thinking visionary balanced with sense of practicality.
- Sound analytical reasoning resulting in reliable judgment.
- Strong operational focus and business development with consistent demonstration of high ethical standards.
- Flexible to quickly and positively respond to shifting demands and change management opportunities.
- Prioritizes effectively amid competing priorities, works on multiple tasks simultaneously, meets deadlines, forecasts reliably, and manages to budget.
- Develops employee engagement to further the organization’s objectives.
- Easily grasps understanding of policy, programmatic process, or practice impacts to various stakeholders to adeptly present new ideas, proposals, and solutions in a manner that engages others’ willingness to consider and champion/support change for greater good.
- Demonstrates effective ‘collaboration up’ to achieve meaningful insights, develop innovative and fiscally prudent services to expand and improve programmatic impact.
- Proven change agent/leader with strengths in resolving change resistance, reporting progress, proposing solutions to challenges, and completing on time and on budget.
- Develops and grows the business. Develops business development strategy.
- Develops and implements business growth. Prepares and delivers effective communications; builds collaborative relationships with clients, state and provider agencies; effectively develops and manages relationships with State agencies, behavioral health providers, policy leaders, and business leaders; seeks out and gains relevant programmatic insights about market needs; represents the enterprise at relevant community activities.
- Consistently models and demonstrates to staff how to effectively provide and receive constructive feedback and exercise appreciative conflict to the team’s advantage.
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We are an Equal Opportunity Employer.
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